Who we are
Our website address is: http://www.whitlockspenzance.co.uk
General Data Protection Regulation (GDPR)
Whitlocks is registered under the Data Protection act 1998 and will use information supplied by you to provide the services requested. GDPR legislation took effect on 25 May 2018 and is designed to unify data privacy requirements across the European Union.
Whitlocks ensure that your personal data is processed lawfully, transparently and for a specific purpose. This data is not passed to a third party except with your authority.
At any time you can demand access to data we hold on your behalf and request that it be deleted if it is no longer relevant.
What personal data we collect and why we collect it
Contact forms
If you send us a message through a contact form on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you use our shortlist featured we will store the selected properties in cookies to allow you to use this feature. This cookie contains no personal data and will last for two weeks.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This website uses Google Analytics, read more here on cookies use for Google Analytics. This data may be used by Google for benchmarking purposes, but no personal information is used in this instance.
How long we retain your data
If you send an enquiry or leave a message, the message and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up messages automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor messages may be checked through an automated spam detection service.
